Well I called the tire shop this morning to give them a piece of my mind regarding the 2 broken wheel studs. If this is news to you you can read about it
Here. And see the pictures
Here. Lets just say that they were more than helpfull in resolving this issue. They came to the office, picked up the car. Replaced all 4 studs and nuts and returned it in about 3 hours. They were appologetic and concerned about the quality of repair they provided me.
Lets just say I am now happy that all 4 wheels are securly fastened to the FoFo.
Glad to see that this got resolved quickly and to your satisfaction ;)
NefCanuck
I was truly surprised with their quick responce. I am now happy again.
Thank god I didn't have the wheel come off on Hwy 11.
Focus man, Focus.,Jun 23 2008, 09:02 PM Wrote:I was truly surprised with their quick responce. I am now happy again.
Thank god I didn't have the wheel come off on Hwy 11.
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True that, but very good to here all is good once again lol.
I hope it was all free of charge! That was a lawsuit waiting to happen!
glad they fixed it for you... scary thought having a wheel come off on the highway (burnin' can fill you in on those details..)
Thats great customer service / covering there ass, but for whatever reason they did it atleast it got done
Yeah the fix was free of charge. All in normal again with the Focus.
Did they check/re-torque the OTHER three wheels?
2001 ZTS,Jun 24 2008, 02:39 PM Wrote:Did they check/re-torque the OTHER three wheels?
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Ya beat me to it.
I'd inquire about that.