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Wtf! - 2001 ZTS - 01-25-2005

Are you stock suspension and wheels?

A stress may have been transmitted from the road trough the suspension and released itself at your window? That may be your best "angle" to try with a dealer. Be sure to get the opinion of the GM if you do not like what the front line guy happens to say.


Wtf! - silver02svtf - 01-25-2005

dBlast,Jan 25 2005, 01:35 AM Wrote:I remember reading about spontaneous foci window shatterings before.  It may well be on one of those TSBs.  Do a search on one of the other forums.
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Great advice. If I was armed with the TSB I'm sure I'd have no issues with claiming it. ;)


Wtf! - silver02svtf - 01-25-2005

2001 ZTS,Jan 25 2005, 01:43 AM Wrote:Are you stock suspension and wheels?

A stress may have been transmitted from the road trough the suspension and released itself at your window? That may be your best "angle" to try with a dealer. Be sure to get the opinion of the GM if you do not like what the front line guy happens to say.
[right][snapback]80668[/snapback][/right]

That's quite possible...and yes stock suspension and wheels.


Wtf! - darkpuppet - 01-25-2005

my driver's door window (ZX5) cost $330 installed. I'm sure this little window will cost a lot less.


Wtf! - silver02svtf - 01-25-2005

darkpuppet,Jan 25 2005, 03:01 AM Wrote:my driver's door window (ZX5) cost $330 installed.  I'm sure this little window will cost a lot less.
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Well that's somewhat reassuring but I'm still determined to claim this under warranty ;) .

I finally signed up on fj but haven't got the confirmation email yet so I can't use their search function, can anyone here do a quick search on this for me (please). I'd really like to get a link to a TSB so I'll have some ammo for the dealership tommorrow. Thanks guys!




Wtf! - meford4u - 01-25-2005

silver02svtf,Jan 25 2005, 01:11 AM Wrote:So what'd you guys think my chances are with getting the window replaced under warranty?
[right][snapback]80651[/snapback][/right]


Zip, Zilzh, Nada, Nothing.................Don't expect a warm welcome at the dealer with this one. They are going to laugh at you behind your back.


Wtf! - silver02svtf - 01-25-2005

meford4u,Jan 25 2005, 03:43 AM Wrote:
silver02svtf,Jan 25 2005, 01:11 AM Wrote:So what'd you guys think my chances are with getting the window replaced under warranty?
[right][snapback]80651[/snapback][/right]


Zip, Zilzh, Nada, Nothing.................Don't expect a warm welcome at the dealer with this one. They are going to laugh at you behind your back.
[right][snapback]80712[/snapback][/right]

Bah...I'm still determined. Actually Discovery Ford has treated me well so far and have replaced/repaired things that were 'iffy' in my opinion.

I did find this on ff (check out the price :o )

ouch!!!



Wtf! - winnipegkevin - 01-25-2005

01-yellow-ZX3,Jan 24 2005, 07:28 PM Wrote:
Marction,Jan 24 2005, 07:14 PM Wrote:[quote=01-yellow-ZX3,Jan 24 2005, 06:46 PM]haha suckerrr

$200 deductible! w00t
[right][snapback]80626[/snapback][/right]


I wouldn't want to submit a claim for that small amount...even though it's not an at fault accident, it still counts as a claim and stays on your insurance record.

if possible, I'd pay it out of my own pocket in this case...
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Public insurance premiums don't increase if you're not at fault though. But I'm speaking about myself, not an ON driver.
[right][snapback]80661[/snapback][/right]
[/q

Don't MB have no deductible on glass claims if you pay for $200 deductible, or maybe that was for $100 deductible. I can't remember, I have never needed it.


Wtf! - meford4u - 01-27-2005

So, do you have an update about the window?


Wtf! - svt_rodg - 01-27-2005

the dealership will probably try to put the blame on the installer of the tint!


Wtf! - Jays2000ZX3 - 01-27-2005

My Car caught fire because of Ford and it wasn't WArranty..lol

It's an insurance issue I'm 1000% sure.

Either way, will be tough to replace I think, sometimes those rear 1/4 windows are meant to not be removed...?


Wtf! - 2001 ZTS - 01-27-2005

Say I was locked out of the car 1000miles from anywhere and had to break a window to get in which would be cheapest to replace on a sedan?


Wtf! - darkpuppet - 01-27-2005

2001 ZTS,Jan 26 2005, 09:18 PM Wrote:Say I was locked out of the car 1000miles from anywhere and had to break a window to get in which would be cheapest to replace on a sedan?
[right][snapback]81234[/snapback][/right]

driver's side = $330 installed


Wtf! - silver02svtf - 01-27-2005

:D :D NO CHARGE! :D :D . They even had the window retinted at NO CHARGE! As I said before, Discovery Ford has a great service department. All I did was write a letter explaining what had happened and emphasized the fact that there was no indications of an impact and that my suspicion is that freezing water around the window contributed to the break. I also took some pictures before bringing the car in case the whole window fell out in transit. Here are some pics;

[Image: 412351_32_full.jpg]
[Image: 412351_31_full.jpg]





Now I'm going out to diner to celebrate ;) .


Wtf! - Jays2000ZX3 - 01-27-2005

silver02svtf,Jan 26 2005, 04:37 PM Wrote::D  :D NO CHARGE! :D  :D .  They even had the window retinted at NO CHARGE!  As I said before, Discovery Ford has a great service department.  Now I'm going out to diner to celebrate  ;) .
[right][snapback]81238[/snapback][/right]

No way! Wow, I guess when yo give head to the Service Manager..they do stuff for you.

:ph34r:


Wtf! - 2001 ZTS - 01-27-2005

That desrves a WOOT. Did you play have to play the "stress" card?


Wtf! - silver02svtf - 01-27-2005

Jays2000ZX3,Jan 26 2005, 09:42 PM Wrote:
silver02svtf,Jan 26 2005, 04:37 PM Wrote::D  :D NO CHARGE! :D  :D .  They even had the window retinted at NO CHARGE!  As I said before, Discovery Ford has a great service department.  Now I'm going out to diner to celebrate  ;) .
[right][snapback]81238[/snapback][/right]

No way! Wow, I guess when yo give head to the Service Manager..they do stuff for you.

:ph34r:
[right][snapback]81239[/snapback][/right]
:blink: :lol:


Wtf! - silver02svtf - 01-27-2005

2001 ZTS,Jan 26 2005, 09:42 PM Wrote:That desrves a WOOT. Did you play have to play the "stress" card?
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Nope. I just explained my case wrote an eloquent letter as to what had happened, highlighted the fact that I've been extremely happy with their service thus far and plan on buying a car from them in the near future and that I am confident I will have no issues with the claim.

I guess that's pretty close to giving the service manager head. :P





Wtf! - dBlast - 01-27-2005

Way to go! That's great! :D

Can we hire you to bring in our cars with questionable warranty claims. ;)


Wtf! - meford4u - 01-27-2005

Well I am shocked. I guess I will have to stop calling the manager a fuktard and be a little nicer to get things done. Like I ever take my car to the dealer. :lol: