Hi, Guest
04-20-2006, 05:27 AM
Kool_ZX3,Apr 19 2006, 01:51 PM Wrote:To my amazement he had sent me a package that contained 2 bottles of nanowax spray, 2 bottles of wax as you dry and a bottle of Nano protectant.... FREE!!!!!!. I was blown away by this..... That is the most excellent customer service i have ever experienced by any company. 4 free bottles of product when all i wanted was a replacement bottle.[right][snapback]182087[/snapback][/right]Ford of Canada sales department and Customer Service Office take note --- this is how customer service is done and this is how customers for life are achieved, and this is how you benefit from word of mouth; make it right for the paying customer and do more than is expected when you screw up.
On the basis of your recommendation and because of your experience with them, I will make a point of putting Eagle One at the top of my list -- something I haven't done up to this point.
2008 Fusion SEL MTX - DD1 * 2009 Fusion SEL - DD2 * 2007 Focus ZXW - R*I*P * 2004 Focus ZTW CD Silver - sold * 2004 Focus ZTW Black - sold * 2003 Focus ZTW Black - sold * 2001 Focus ZTW Gold - sold * 2000 Focus SE Wagon (ZTW option) - Black - sold * 2000 Focus SE Wagon (ZTW option) - Gold R*I*P
2003 Focus ZX5 infra-red Track Rat - R*I*P
2003 ZX5 CD Silver Track Rat - retired, but still in the driveway
New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come
* New Zetec crate motor - NFG - thanks Topspeed *
2003 Focus ZX5 infra-red Track Rat - R*I*P
2003 ZX5 CD Silver Track Rat - retired, but still in the driveway
New track rat: 2000 ZX3, Atlantic Blue * JRSC with lots more to come
* New Zetec crate motor - NFG - thanks Topspeed *