Hi, Guest
05-13-2006, 06:00 AM
So I get another call from Rogers saying my auto-payment is still failing to go through... I've been trying for over a month to get my auto-pay stuff sorted out, and today they give me another small shred of hope that it's finally resolved...
It's amazing that after 2 years of living at this address they would still have to get my address corrected, then the auto-payment system won't work if you have two accounts on one bill.. so be warned, don't even bother trying to set this stuff up via their website, just call the customer service and talk to people.
Lots of people.
I'm going to get them to call my sales people to get their computer stuff figured out for them. It's almost as amateur as the american banks I've worked with.
oh god I'd love to tell you guys why you shouldn't do business with american banks... you'd think they'd be secure, but Canadian banks have them beat hands down....
It's amazing that after 2 years of living at this address they would still have to get my address corrected, then the auto-payment system won't work if you have two accounts on one bill.. so be warned, don't even bother trying to set this stuff up via their website, just call the customer service and talk to people.
Lots of people.
I'm going to get them to call my sales people to get their computer stuff figured out for them. It's almost as amateur as the american banks I've worked with.
oh god I'd love to tell you guys why you shouldn't do business with american banks... you'd think they'd be secure, but Canadian banks have them beat hands down....
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