[nass]

Has anyone on here dealt with Steeda and been happy with the level of service they provided? I ask cause I bought a used Xcal2 and had steeda email me the tunes for it. It turns out the Xcal2 was b0rked and SCT RMA'd it for me. I made arrangements with Steeda for the RMA and they promised me that they would call as soon as it came back.

Well about 2 months later I call them back and they're like yeah it's been sitting here and we didn't know who it was for, and blamed an email problem for the delay as well.

So fast forward to last week, I made the trip upto steeda, which is near impossible to find cause of the lack of signs. I tell them who I was and what I was there for and they run around looking for my unit but gave up and handed me a brand new one. I thought cool after all this I get a brand new flasher for $150. Wrong. What I forgot and more importantly Steeda forgot was that with a new device my original tunes are useless.

I have emailed them back and called them. They didn't want to take my info over the phone and asked me to email them what I needed and stuff. I have yet to hear back from them. I wonder if I email them wanting to purchase a big ticket item that they would return my email?


I don't want to bad mouth Steeda in any way cause I am sure they're a good shop, but I am starting to get tired of all this run around for a simple request. Making a generic tune must not take more than 10minutes to make. :(