06-29-2006, 03:00 AM
Sorry man, you sorta let this happen to yourself. I know you had to ship the car but... it'll be pretty hard to fix this up now.
As for refunding the ESP, good luck with that.
I bought it on my first car, factory warranty was 3/60, and I paid $1000 to extend it to 5/100. I wrote the car off with 62,000 on it. So I went in and asked for the cost of the 38,000km that I didn't use in return. They told me I'd actually used 62% of the 100,000km warranty. I argued the point, but they claim the extended warranty starts at 0, not when the factory warranty ends. Plus, there's a 30% admin fee, so... I got nothing.
Golden Rule:
Unfortunately, he who has the gold, makes the rules.
My only option would be to take them to court. Same as you now.
As for refunding the ESP, good luck with that.
I bought it on my first car, factory warranty was 3/60, and I paid $1000 to extend it to 5/100. I wrote the car off with 62,000 on it. So I went in and asked for the cost of the 38,000km that I didn't use in return. They told me I'd actually used 62% of the 100,000km warranty. I argued the point, but they claim the extended warranty starts at 0, not when the factory warranty ends. Plus, there's a 30% admin fee, so... I got nothing.
Golden Rule:
Unfortunately, he who has the gold, makes the rules.
My only option would be to take them to court. Same as you now.