Hi, Guest
05-29-2004, 07:21 AM
Okay, I must have the worst luck in the world. Such a bad week...
I was leaving my insurance company appt. for my break in a couple days ago, and figured I'd use my free car wash coupon at the local car wash. They do inside and out by hand, and put it thru the brush spinning thing to finish it.
I've been there before, and I know for a fact my car is too low, and my tires are too wide to fit in there. So I told both the guys at the entrance "don't put my car thru the automatic thing, it DOES NOT fit". They replied, said "okay, we'll do it all by hand". I said "thanks".
I went to the cashier, gave her my coupon, got my receipt, and went back to check on my car. To my DISMAY I see my car going thru the automatic part! Number one - how the hell did they get it in there? Number two - don't they fucken listen???
So I told the cashier, they put it thru the auto part when I told them both NOT TO. She didn't say much. So the whole time I was waiting I was fearing the worst. I just put my new rims on a few weeks ago, and they are in mint condition still, not a scracth.
So I pick it up at the exit, and immediately go to the parking lot to look things over. Every rim was fine cept for the drivers side front rim. There was a buncha scracthes on the outside, and a gouge out of one of the 'spokes'. So I was pissed, but calmed down and went back in. I told the cashier, and she called a man down. I politely told him my problem, and waited for his response. He told me its not his fault, and they don't cover that kind of stuff. So I started explaining how I told the guys at the entrance not to put it thru the auto. As I was talking...he started walking away!!! The nerve!!
So he walked away...I was pissed off...and asked to talk to the manager this time. THe cashier says - that was the manager! So I said call him back then please. He comes back from washing cars, and sees me waiting to talk to him again, and starts yelling at me.
"Come outside now and we'll passify the situation". Who the dam knows what he meant by that, but I went out and showed him the damage. He said "if it made it thru, then it fit". He said I must have hit a curb, and thats what the gouge was from. He said it would have scratched the whole rim if it was his machine, I said look it did fucken scratch the whole rim.
I didn't mean to swear, but I was pissed, he was being a complete ass, and that made him mad after that, and he started walkin away again. So I yelled "hey!" Only cuz I wasn't done talking to him yet. He yells back "don't ever come back here, we don't want your business, get outta here!" And started walkin back in again! So I told him I was coming back tomorrow, and the next day, and the day after. He yells back "dam OFF!" so my brother yells back "fuke-yuu ya big fucken cock sucker!" He flipped us off and walked back inside.
Haha, what a loser! Who treats their customers like that?
Sorry for the huge rant...but what would you guys do now? Should I call back, ask for a different manager/owner?
1.) I'm pissed about my gouged rim after I told them NOT TO
2.) THe guy was a major ASSHOLE!
I was leaving my insurance company appt. for my break in a couple days ago, and figured I'd use my free car wash coupon at the local car wash. They do inside and out by hand, and put it thru the brush spinning thing to finish it.
I've been there before, and I know for a fact my car is too low, and my tires are too wide to fit in there. So I told both the guys at the entrance "don't put my car thru the automatic thing, it DOES NOT fit". They replied, said "okay, we'll do it all by hand". I said "thanks".
I went to the cashier, gave her my coupon, got my receipt, and went back to check on my car. To my DISMAY I see my car going thru the automatic part! Number one - how the hell did they get it in there? Number two - don't they fucken listen???
So I told the cashier, they put it thru the auto part when I told them both NOT TO. She didn't say much. So the whole time I was waiting I was fearing the worst. I just put my new rims on a few weeks ago, and they are in mint condition still, not a scracth.
So I pick it up at the exit, and immediately go to the parking lot to look things over. Every rim was fine cept for the drivers side front rim. There was a buncha scracthes on the outside, and a gouge out of one of the 'spokes'. So I was pissed, but calmed down and went back in. I told the cashier, and she called a man down. I politely told him my problem, and waited for his response. He told me its not his fault, and they don't cover that kind of stuff. So I started explaining how I told the guys at the entrance not to put it thru the auto. As I was talking...he started walking away!!! The nerve!!
So he walked away...I was pissed off...and asked to talk to the manager this time. THe cashier says - that was the manager! So I said call him back then please. He comes back from washing cars, and sees me waiting to talk to him again, and starts yelling at me.
"Come outside now and we'll passify the situation". Who the dam knows what he meant by that, but I went out and showed him the damage. He said "if it made it thru, then it fit". He said I must have hit a curb, and thats what the gouge was from. He said it would have scratched the whole rim if it was his machine, I said look it did fucken scratch the whole rim.
I didn't mean to swear, but I was pissed, he was being a complete ass, and that made him mad after that, and he started walkin away again. So I yelled "hey!" Only cuz I wasn't done talking to him yet. He yells back "don't ever come back here, we don't want your business, get outta here!" And started walkin back in again! So I told him I was coming back tomorrow, and the next day, and the day after. He yells back "dam OFF!" so my brother yells back "fuke-yuu ya big fucken cock sucker!" He flipped us off and walked back inside.
Haha, what a loser! Who treats their customers like that?
Sorry for the huge rant...but what would you guys do now? Should I call back, ask for a different manager/owner?
1.) I'm pissed about my gouged rim after I told them NOT TO
2.) THe guy was a major ASSHOLE!