[darkpuppet]

scoobasteve,Aug 23 2006, 12:51 PM Wrote:Hahahah... I feel your pain puppet... .

for the last week i've been working on customers coming back from digital  because the CSR's dont inform them that they will lose their circuit phone line.... 


Bah!


EDIT: did you get your free vtech cordless phone? (not sure if that promo is still on)
[right][snapback]203536[/snapback][/right]

They had a couple of promos.. .it'd be cheaper for me to buy a phone than take the free vtech.

well, people don't have to lose their phone lines.. like I said, i was able to convert my phoneline to roger's and keep my DSL without any service interruption... but they and the tech need to know what they are doing...

unfortunately the Techs I get are idiots.. I'm going to videotape the next one to post on the web for all of us to get a chuckle.