Hi, Guest
ZX5focused,Sep 5 2006, 03:55 PM Wrote: the warranty is good if you take it directly to the repair shop.[right][snapback]205504[/snapback][/right]
No offense man, but that's my point. With Dell, it's one phonecall. Typically, it's like this:
Dell Cust Support: Hi, what's the problem?
Me: My laptop keyboard just shot 4 keys across the room..
Dell: What's your service tag, confirm address and name, yadda yadda.
Me: yadda yadda
Dell: A technician will be at your home/work/cottage/hospital tomorrow with the new keyboard. They'll install it and you're good to go.
Or
Dell: What's the problem?
Me: One of my guys flew back from Indonesia and checked his laptop in with his luggage. His LCD screen is now a 1000-piece puzzle at best.
Dell: We'll have a tech there tomorrow with a new LCD.
The second one only works if you have Complete Care, which I wholeheartedly recommend.
Their software support is great as well. :)
Daily driver 1: 2007 Jeep Wrangler Unlimited Sport "S"
33" BFG Mud-Terrain KM2s, lots of Rough Country gear - bumper, 2.5" lift, swaybar disconnects, Superwinch 10,000lb winch, Detroit Locker in rear D44 axle, custom exhaust, K+N filtercharger, Superchips-tuned.
Daily driver 2: 2006 Subaru Legacy GT
COBB Stage 1+ package - AccessPort tuner, COBB intake and airbox. Stage 2 coming shortly - COBB 3" AT stainless DP and race cat, custom 3" Magnaflow-based exhaust and Stage 2 COBB tune.
33" BFG Mud-Terrain KM2s, lots of Rough Country gear - bumper, 2.5" lift, swaybar disconnects, Superwinch 10,000lb winch, Detroit Locker in rear D44 axle, custom exhaust, K+N filtercharger, Superchips-tuned.
Daily driver 2: 2006 Subaru Legacy GT
COBB Stage 1+ package - AccessPort tuner, COBB intake and airbox. Stage 2 coming shortly - COBB 3" AT stainless DP and race cat, custom 3" Magnaflow-based exhaust and Stage 2 COBB tune.