04-05-2007, 02:43 PM
So they send you a survey for their dealership service. Rate them horribly and then month later you get a french postcard in the mail.
"Chez Ford du Canada LimitÃÂe et chez nos concessionnarires, commentaires, tout comme vous l'avez fait, et nous aimons avoir la possibilitÃÂ d'en faire le suivi.
Nous avons tentÃÂ de vous joindre par tÃÂlÃÂphone, mais jusqu'ÃÂ prÃÂsent, nous n'y sommes pas parvenus. Si vous avez encore des prÃÂoccupations au sujet desquelles vous dÃÂsirez nous parler, veuillez communiquer avec notre Centre de relations avec la clientÃÂle.
Nous espÃÂrons avoir bientôt de vos nouvelles.
Ford Canada
Vous pouvez nous joindre au:
1 800 565-3673."
Guess this is one way to prevent people from knowing what they had in mind. But from what I can surmise and my french sucks. It seems like they tried calling me but were unable to, and if I want to call them back I can. Basically long and short of why I gave their dealership crap survey. After my roof was repaired from the fatman stop. My rear wiper wasn't spraying took it to quick service couple months later on an oil change to find out why. They had to take apart my roof liner but found out the 1way valve was in backwards from the body shop. So they corrected that. However they broke both the front and rear on the passenger side "holy s*** handles" the roof grab handles. So they had to order new ones. Called me a week and half later got the handles installed them I picked up the car and found out durning the install they cracked the handles and the front wasn't installed correctly. So back again they ordered new ones. Week and a half later new handles. This time installed no problem, however they broke the passenger seatbelt restraint system. It no longer wanted to adjust in height up and down, it just slid and stayed at the bottom, nor did it recoil in. So they ordered a new assembly. 2 weeks later they get the part in, install it. I go pickup the car and sure as s***, it still doesn't f***ing recoil. Okay they order a new spring for it. 3 weeks later car gets dropped off and they install it. I go to pickup the car, and half the roof mouldings are hanging down. I kinda lost it on the service guy. They fixed them their and all seems good. Other than what I think to be a kinda losely secured A pillar cover. Hence horrible survey. I will prolly just take the car over to the bodyshop and see if they can do anything to tighten it up. Or if it's supposed to be like that cuz honestly I can't remember how tight it was b4. But yah f***ing kids and no respect or follow through on their work. If your gonna do a job do it right.
Btw if anyone can tell me exactly what they said that'd be great. I tried a few online translators but they all kinda gave it garbled a little.
"Chez Ford du Canada LimitÃÂe et chez nos concessionnarires, commentaires, tout comme vous l'avez fait, et nous aimons avoir la possibilitÃÂ d'en faire le suivi.
Nous avons tentÃÂ de vous joindre par tÃÂlÃÂphone, mais jusqu'ÃÂ prÃÂsent, nous n'y sommes pas parvenus. Si vous avez encore des prÃÂoccupations au sujet desquelles vous dÃÂsirez nous parler, veuillez communiquer avec notre Centre de relations avec la clientÃÂle.
Nous espÃÂrons avoir bientôt de vos nouvelles.
Ford Canada
Vous pouvez nous joindre au:
1 800 565-3673."
Guess this is one way to prevent people from knowing what they had in mind. But from what I can surmise and my french sucks. It seems like they tried calling me but were unable to, and if I want to call them back I can. Basically long and short of why I gave their dealership crap survey. After my roof was repaired from the fatman stop. My rear wiper wasn't spraying took it to quick service couple months later on an oil change to find out why. They had to take apart my roof liner but found out the 1way valve was in backwards from the body shop. So they corrected that. However they broke both the front and rear on the passenger side "holy s*** handles" the roof grab handles. So they had to order new ones. Called me a week and half later got the handles installed them I picked up the car and found out durning the install they cracked the handles and the front wasn't installed correctly. So back again they ordered new ones. Week and a half later new handles. This time installed no problem, however they broke the passenger seatbelt restraint system. It no longer wanted to adjust in height up and down, it just slid and stayed at the bottom, nor did it recoil in. So they ordered a new assembly. 2 weeks later they get the part in, install it. I go pickup the car and sure as s***, it still doesn't f***ing recoil. Okay they order a new spring for it. 3 weeks later car gets dropped off and they install it. I go to pickup the car, and half the roof mouldings are hanging down. I kinda lost it on the service guy. They fixed them their and all seems good. Other than what I think to be a kinda losely secured A pillar cover. Hence horrible survey. I will prolly just take the car over to the bodyshop and see if they can do anything to tighten it up. Or if it's supposed to be like that cuz honestly I can't remember how tight it was b4. But yah f***ing kids and no respect or follow through on their work. If your gonna do a job do it right.
Btw if anyone can tell me exactly what they said that'd be great. I tried a few online translators but they all kinda gave it garbled a little.
2005 Liquid Grey ZX3 RIP
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Mods so far : Mazda 3 Wiper Arm, Shorty Antenna, Alpine CDA-9887 HU, 17" Enkei Evo6 Hyper Black Nexen N3000 215/45/17
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Mods so far : Mazda 3 Wiper Arm, Shorty Antenna, Alpine CDA-9887 HU, 17" Enkei Evo6 Hyper Black Nexen N3000 215/45/17
2010 World Rally Blue Subaru Impreza WRX STi