[ZTWsquared]

Hey Adam ... sorry to hear about the damage - so far I've been relatively free of it and I'm already at 17,000. My deer mishap is coming back to haunt me though, as the paint job on the new hood isn't up to factory paint standards. Anyway ...

Ford has an "unofficial" 1 year 20k period where they will fix under warranty some things that normally wouldn't be covered if they show signs of abnormal wear - rotors for example, or a clutch, sometimes tires - virtually every Focus I've owned I've asked for and rec'd new rotors under warranty and I've made a point of going in before 20k.

I would imagine that the abrasion on the trailing edge of the wheel opening would not be covered in the same way that stone chips on the hood or bumper would not be covered - and so if they're going to fix it, bonus - but probably not covered after 20k.

On the other hand, abrasion on the leading edge of a door caused by misalignment (ie: the door edge "hangs out" relative to the fender) should be covered by warranty because it is not normal - caused only by the misalignment.

On one previous Focus (one of the '02s IIRC) the leading edge of the rear door opening experienced abrasion because the door itself wasn't properly adjusted and the door opening was exposed.

If some of your abrasion is caused by a mal adjusted panel, you should get them to fix that too.

NOS2Go4Me,May 18 2007, 03:39 PM Wrote:Consider this a cautionary warning so far:

The rear trailing edges (down near the rear fender and bottom corner of the door) of the rear door frame (at the rocker) are prone to "road abrasion" from pavement dust, rocks, sand, gravel and anything else the front tires can grab from the pavement and fling rearward. I'm not sure how this affects the ZX3 but I can state that the ZX4/5 are definitely affected.

Additional info: the car's not quite 6 months old (to us) and has 7800KMs on it (hit that pulling up my street this afternoon). Road abrasion is starting to be apparent on the passenger side and is definitely evident (down to base) on the driver's side.

I called the Stockfish bodyhouse today and they're like, "no problem, bring it by whenever you want". So, I headed over at 3PM from work.

The bodyhouse manager inspects it and writes the workorder, which mirrored the last one for the sedan: prep and repaint affected areas, coat with protective 3M tape, rehang doors. Fine by me, it worked great on the sedan for well over a year.

I'm then told, as I expected, that it was covered under warranty for 3 years or 60K.

He then pauses, scratches his head and says that Ford actually only covers road abrasion for 1 year or 20K!!!

I didn't take him to task on it, arranged for a detail job at the same time (and for them to buff out that scratch on the rear pass. fender), thanked him and left. Appointment is for next Thursday.

Can anyone substantiate the 1 year "road abrasion" thing for the warranty? Ken?

If nothing by Monday, I'll call FoMoCoCan on Tuesday to inquire. I'm not impressed that "road abrasion" is skirted in the warranty if that's true.

I guess I should go get my warranty booklet out of the car, eh?
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