[guilty]

fastfocusgigi,Jun 6 2007, 07:27 PM Wrote:i payed with visa so maybe i will have some money back.

i'm going to hamer is ass with e-mail's and phone call's :angry:

ever since i hade this new focus everything is going wrong :(

well!!! i think it will be a FS cai
[right][snapback]240764[/snapback][/right]

From the sounds of that thread, he doesn't respond to emails and doesn't answer his phone. It's always worth a try though, since he insists that he's trying to resolve all the problems. You might want to try blocking your number with *67 or something, since he may be avoiding calls from certain numbers (like the ones with outstanding orders).

That's a pretty s***ty situation to be in though.. hopefully you can get Visa to do a charge-back since it's over the 30 days or whatever limit they usually place on transaction problems. I just can't understand why a business would take an order, collect the money and not send the parts.. and then the icing on the cake is avoiding all communication. It just makes him look even worse.. delays can be frustrating, but open communication and a refund option would totally redeem his business. I guess it's probably too late for that now, good luck on getting your parts or your money back though.