[darkpuppet]

paolo,Aug 2 2007, 08:40 AM Wrote:

bluetoy,Jul 31 2007, 08:41 AM Wrote:Someone had to tell them to do it. Rogers sucks plain and simple.
[right][snapback]245232[/snapback][/right]

That would make it the girls fault too, not just Dependable IT / Can Cable Contractors
[right][snapback]245452[/snapback][/right]

I would say it's entirely the fault of the CSR... they should never have put in a disconnect order on an existing tennant just because someone said they were moving in.

Sure, it probably seemed like a good idea at the time -- you know, help the new customer out with the least amount of hassle, but I guess the standard procedures are there for a reason... If they just tried contacting me first, this wouldn't have happened, but they didn't (as my answering machine would indicate), so here I am.

Going on Day 11 or 12 with no home phone (and it still wasn't working when I left home this morning).

I'll try calling my line again at 3pm, and call Rogers if it's still down... and make a point of how terrible an inconvenience this is....