11-23-2007, 01:49 AM
What you're describing DP is the inevitable outcome when IMO "core" business operations are outsourced in an effort to lower costs and maximize revenue.
This short sighted approach will invariably lead to "left hand doesn't know (or care) what the righth hand is doing situations" over and over again because of the utter lack of accountability and buck passing that occurs between the various parties.
To my mind, in order to be truly sucessful a business must have full care and control of all its processes from start to finish, anything less is just begging for Murphy's Law to hit it over the head.
Admittedly there are those busniesses that do have the full care and control and still can't get it right, but I'll wager those are far fewer in number overall...
NefCanuck
This short sighted approach will invariably lead to "left hand doesn't know (or care) what the righth hand is doing situations" over and over again because of the utter lack of accountability and buck passing that occurs between the various parties.
To my mind, in order to be truly sucessful a business must have full care and control of all its processes from start to finish, anything less is just begging for Murphy's Law to hit it over the head.
Admittedly there are those busniesses that do have the full care and control and still can't get it right, but I'll wager those are far fewer in number overall...
NefCanuck