Hi, Guest
06-03-2008, 07:01 AM
^^^
Yeah, had a guy say that to me once because we don't send stuff more than an envelope by Canada Post because they always lose s*** plus it's a 45 minute round trip to the post office.
He called back a little while later and took the parts afterall.
Guys like that, it's kind of a whatever.
We had a guy call a while back from New Jersey, he wasn't able to purchase parts from a supplier right close to him. We didn't really have a clue why at first. It turned out that because of jurisdiction issues we couldn't ship it from Canada down to the U.S.
My boss wasn't willing to create problems with our supplier, they threatened to reduce our supplier discount which would eliminate all our sales for that company which happens to be one of our biggest lines, also the one with the most fierce competition.
The guy absolutley freaked, threatened to "ruin the company name" along with mine.
I offered to try and find a supplier who would sell to him out of the U.S. I called a supplier about a 100 miles from him. As soon as I said his name the parts guy I was speaking to chuckled. "Oh yeah, I know him quite well." They said they would sell the part to him for $500+ US and only if he sent someone to pick it up because he isn't allowed in their store. I was going to sell it to him for $165 incl. freight.
Customer isn't "always right".
When a customer calls in and gives me attitude, his pricing sometimes gets inflated. The price you pay sometimes...
Yeah, had a guy say that to me once because we don't send stuff more than an envelope by Canada Post because they always lose s*** plus it's a 45 minute round trip to the post office.
He called back a little while later and took the parts afterall.
Guys like that, it's kind of a whatever.
We had a guy call a while back from New Jersey, he wasn't able to purchase parts from a supplier right close to him. We didn't really have a clue why at first. It turned out that because of jurisdiction issues we couldn't ship it from Canada down to the U.S.
My boss wasn't willing to create problems with our supplier, they threatened to reduce our supplier discount which would eliminate all our sales for that company which happens to be one of our biggest lines, also the one with the most fierce competition.
The guy absolutley freaked, threatened to "ruin the company name" along with mine.
I offered to try and find a supplier who would sell to him out of the U.S. I called a supplier about a 100 miles from him. As soon as I said his name the parts guy I was speaking to chuckled. "Oh yeah, I know him quite well." They said they would sell the part to him for $500+ US and only if he sent someone to pick it up because he isn't allowed in their store. I was going to sell it to him for $165 incl. freight.
Customer isn't "always right".
When a customer calls in and gives me attitude, his pricing sometimes gets inflated. The price you pay sometimes...
No name, Cheap and Slutty.
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