[NOS2Go4Me]

Focus man, Focus.,Aug 1 2008, 08:30 AM Wrote:Well there is a new software upgrade available for my iTouch.  I did the first upgrade in January using an Apple iTunes gift card and everything worked fine.  But now aparently that option is not available.  Apple is telling me that the new Canadian tax laws and commerce restriction laws for software do not allow us Canadians to purchace software using store credit.  They only allow these to be bought by credit card.  Needless to say Apple did not let any of their customers know this information.  So now I have a $20 on-line credit on my Apple Account. 

I find this very frustrating and I have voiced my concerns to Apple and apparently they do not care for us, the Canadian consumer.  The tech I was speaking to via e-mail on the Apple Support site was quite rude and I am taking this to the next level.  I am going to phone the Tech Line and go into the Apple Store and let them know just how frustrated I am, but somehow I do not think this is going to get me very far.  During my conversation with the tech I told him that I may as well hack my iTouch and download just about any application I want and not worry about their software, and he just didn't seem to care.  He kind of encouraged it. 

I am at a loss, I don't know what to do.
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And this is why I don't support Apple - they treat Canadians like USSR member states - shut up, accept what you're given and nevermind what anyone else has.

Sorry to hear about your bad luck, man. There are plenty of other great multimedia players out there if you're not totally drinking the Apple koolaid as far as the GUI goes. Ebay your player if you want to make back a bit of cash. :)