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darkpuppet,Aug 11 2008, 09:33 AM Wrote:I dunno why all the hate for bell.. they're no worse than any other telco/cable company out there.

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Nobody ever says they've never lost landline service in there 20+ years with Bell, nobody says how fast & reliable their internet is, or that their mobility network is thee largest in Canada, even if its on older tech. Bell has been making a lot of changes to billing platforms, customers service centers, networks and Bell Stores for the pass 5 years to be more competitive...some (a lot) things went wrong, and Bell lost some customers. I work there, get an employee discount, but still refuse to get Bell Express Vu (now Bell TV) because of the service I got when moving into the house. And its not like I didnt give them a second and 3rd chance... I've been told it's much better now, but I signed for 3 years with videotron.

All my other services are with Bell though. I've had a 'Home phone' account with them for almost 10 years now. My internet, phone, and wireless services have never disappointed me it terms of availability, service and price (employee discount helps :P )

Bell is laying off 15% of their managers to get 'closer to the customer'. The total number is around 2500 managers, all from different levels; VP's to Business Analysts. My department (IT) has been told to expect layoffs, about 30% of our management staff (I'm management :( ) will be having discussions with HR in the next 2 weeks. A few of our General Managers have already been given their severance packages. :unsure:

This is good for Bell, but obviously stressfull for its current managers. I can totally understand why they want to do this, its been a long time coming, & I have too many bosses. ;) :lol:

I'm sure once the transaction between the teachers union and Bell's lawyers is finalized, they're will even be more changes. 1 thing for sure is there is a new Bell here, and its future products and services will show that. I can't wait for IP TV!

Bah...I'm sure I'll be singing a different tune if I'm part of that 30%! :blink: