[Focus man. Focus.]

Well here is my insurance cliam story. As most of you know I had 2 not at fault accidents within 10 months. The first was on the DVP in morning rush hour. My phone was dead and I couldn't call the insurance company from the scene of the accident. The tow truck drive "recomended" a body shop and that is where we went. My insurance company did give me a hard time for not using a recomended shop and they had to send an adjuster out to see the car.

The second not at fault I called the insurance company from the scene and drove it to the collision reporting center. The body shop they recomended was close to home and I took it there. Big mistake!

I had to take my car in 3 times for them to get it right. Most of the aftermarket replacement parts didn't fit right. The colour was off and was a poor quality job all around. The adjuster needed to come out again to view the car again and authorize that OEM replacement parts be ordered to fix their first f#€k up. In the end I will never use that bodyshop again.

The first shop went out of their way to be sure I was happy. They fixed things that weren't even related to the accident. When I picked it up they even asked me why I didn't mention a small scratch on the rear door that was on the car when I bought it. They would have fixed that as well.

Lesson learned? Recomended body shops use cut rate parts and cheap labor. They work for the insurance companies to provide a reduced rate repair to keep their expeses down (less out of pocket for them). And keeping their customers happy because of a quick turn around. I will never use an insurance company recomended shop again. If I ever get hit again I am going back to the first body shop that the tow opperator recomended due to the fact they really wanted my business and went out of their way to prove it.

Stick to your guns Daniel. Get it done the way you want it done. Not the way they tell you it should be done.