09-27-2008, 03:15 AM
I'm not concerned about the software bugs or issues, but their ability to protect my data that I'm paying money for after the fact.
S#!t happens, I can deal with that. But having to wait 24 hours or more for action to be taken on a possible identity theft just isn't cool.
I did my due dilligence to contact Microsquish as soon as I found out the problem and I also notified sympatico by every means accessible to me, and that took 2 hours of my time digging around for the answers and info to just contact customer support.
S#!t happens, I can deal with that. But having to wait 24 hours or more for action to be taken on a possible identity theft just isn't cool.
I did my due dilligence to contact Microsquish as soon as I found out the problem and I also notified sympatico by every means accessible to me, and that took 2 hours of my time digging around for the answers and info to just contact customer support.
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