[NefCanuck]

SL8RZZX3,Oct 16 2008, 01:31 PM Wrote:Umm i'd also be asking about them making your monthly payment(s) and waving you insurance payments for the downtime

Because that much downtime is rediculous and they should just put you into a new fusion, especially since you could probably get a better deal and more options for what you paid for the last one!
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Hassle is that only part of the downtime was due to insurance company screw ups, the rest is just delays getting parts and stuff, things that they can't control.

But among the insurance company screw ups are the following doozies:

1) When they went to assess the car the day after the accident on Sept 8, the adjuster never reviewed the rear of the car, focusing on the front of the car where the impact occured, because of that, the issue regarding the popped rear diff drain plug was never spotted until the car was reviewed by Dixie Ford on Sept 29 (by this time however so much fluid had leaked out that the diff was toast.

2) It then takes another four days for the adjuster to attend at the bodyshop to authorize the teardown of the rear diff where they verify that the diff is garbage and parts are ordered.

So ultimately, aside from their adjuster screwing up badly initally, there isn't much I can hold the insurance company at fault in this (though interestingly enough, had the rear diff issue been seen, I'm wondering whether the car would have been scrapped, given the costs of parts & labour on a R&R.

NefCanuck