Begining of rant!!!!!!
First off here is the actualy recall
http://www.tc.gc.ca/roadsafety/Recalls/rec...model=FREESTYLE
"On certain vehicles, the door latch mechanisms may experience water intrusion that, over time, may wash out grease applied during the manufacturing process. This may allow the latch mechanism to freeze during temperatures significantly below zero degrees Celsius, in combination with a wet environment. As a result, the door latch pawl may not return to the latched position when the door is closed, allowing the door to open while the vehicle is in motion. Correction: Dealers will: 1) install a shield over the front latches; 2) seal a drain hole in the rear window trim moulding on Freestyle rear side doors; and 3) apply grease to all front and rear side-door latch mechanisms"
Sorry for bringing this to focus board, but f***ing Ford POS is pissing me off.
My wife is the driver for the freestyle and she could have been dead today!Luckily the door didnt close before she drove off so she just cancelled the doctors appoiontment and stayed home. Its cold outisde so i guess its the same stupid latching issue from the recall. The recall is for repairing the latch and lubricating.
So i called Canadian Ford customer service about the issue and asked them who did this recall. All she is telling me is the fact it was lubricated back in 06 so its probably over the warranty period. WTF!!!! its a f***ing recall!!!
All she did was to repeat the same stupid line again and again! "sir, it was lubricated back in 2006 and warranty is over" since when a recall is part of warranty. Recall is for the safety of the passengers in the vehicle hence why its a recall and not warranty. Am i missing something here? I finally give up and asked for her supervisor to call me back. Let see what this idiot is going to say.
I should just call the freaking newspapers and let them deal with this. You would think Ford is going to smarten up with all this other crap going on with automakers!
end of rant. thank you.
First off here is the actualy recall
http://www.tc.gc.ca/roadsafety/Recalls/rec...model=FREESTYLE
"On certain vehicles, the door latch mechanisms may experience water intrusion that, over time, may wash out grease applied during the manufacturing process. This may allow the latch mechanism to freeze during temperatures significantly below zero degrees Celsius, in combination with a wet environment. As a result, the door latch pawl may not return to the latched position when the door is closed, allowing the door to open while the vehicle is in motion. Correction: Dealers will: 1) install a shield over the front latches; 2) seal a drain hole in the rear window trim moulding on Freestyle rear side doors; and 3) apply grease to all front and rear side-door latch mechanisms"
Sorry for bringing this to focus board, but f***ing Ford POS is pissing me off.
My wife is the driver for the freestyle and she could have been dead today!Luckily the door didnt close before she drove off so she just cancelled the doctors appoiontment and stayed home. Its cold outisde so i guess its the same stupid latching issue from the recall. The recall is for repairing the latch and lubricating.
So i called Canadian Ford customer service about the issue and asked them who did this recall. All she is telling me is the fact it was lubricated back in 06 so its probably over the warranty period. WTF!!!! its a f***ing recall!!!
All she did was to repeat the same stupid line again and again! "sir, it was lubricated back in 2006 and warranty is over" since when a recall is part of warranty. Recall is for the safety of the passengers in the vehicle hence why its a recall and not warranty. Am i missing something here? I finally give up and asked for her supervisor to call me back. Let see what this idiot is going to say.
I should just call the freaking newspapers and let them deal with this. You would think Ford is going to smarten up with all this other crap going on with automakers!
end of rant. thank you.
"Coming together is a beginning, staying together is progress, and working together is success."
--Henry Ford
00 Focus ZX3 Silver- Sold
01 Focus ZX3 Green- Sold
01 Focus ZTS Red- Sold
03 Focus ZTW Green Sold
04 Escape LTD Silver- Sold
05 Freestyle LTD Black-Sold
02 Honda CRV EX-L-Sold
02 VW Jetta GLS TDI Silver-Sold
11 VW Jetta TDI 6spd Mine
10 VW Golf Highline DSG- wrote off
--Henry Ford
00 Focus ZX3 Silver- Sold
01 Focus ZX3 Green- Sold
01 Focus ZTS Red- Sold
03 Focus ZTW Green Sold
04 Escape LTD Silver- Sold
05 Freestyle LTD Black-Sold
02 Honda CRV EX-L-Sold
02 VW Jetta GLS TDI Silver-Sold
11 VW Jetta TDI 6spd Mine
10 VW Golf Highline DSG- wrote off