[mo_focus]

ZTWsquared,Dec 19 2008, 11:27 PM Wrote:

mo_focus,Dec 19 2008, 03:38 PM Wrote:Update.

So manager finally called me and they told me to screw off as well. :)

So i filled a report with Transport Canada, in regards to the claim. Someone called me and they are sending someone to come over and look at the car and see if the recall was done or not. Also they want to know if the recall was the correct solution to the problem. Hopefully something will come out of this.

Driving the car and holding the door open with one hand is not fun :D

way to go ford. Ignore one guy, and maybe now you have to deal with hundreds bc you didnt want to fix mine.
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Mo ... did they tell you to screw off because the recall had already been done - or because of the age of the vehicle?

It seems to me that the two real actionable items in the recall is the installation of a shield and the sealing of drain hole ... if that's been done then really the only other part is the lubrication -- and honestly I can see why Ford might not want to do that, if they already did it once during the performance of the other two items.

I'm sure someone on here could pull up on OASIS report and see what the real deal is on your car.

Anyway - good luck with that.
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They told me since the recall was done once they are not going to pay for it again. Ford Canada only pays the dealers once for the recall to be done. This is the part that pisses me off. Someone should be accountable for this. I had a similar deal with VW and they repaired the seat for me free of charge bc it was part of the recall on my Jetta. VW Canada told me they have to perform the repairs until they get it right, so how come Ford has a different policy when it comes to recalls. This is why I went to TC. I want Ford to change their policy in regards to recalls.

Weird thing is when i called ford they said only lubrication was done, but the recall stated 3 things to be done. When i look at the lock itself i did not see a shield. I'm thinking TC and Ford have the same recall number, but the items in the recall are different. Ford tech told me only lubrication was required; meanwhile TC stated the 3 items.

As for the car, its 05, it’s not that old. Oh well I'll let TC deal with it from here.