05-08-2009, 04:03 AM
I have been living in a brand new condo that was just finished in late 2004. We had upgraded to hardwood flooring but in the past 2 weeks the wooden floor tiles in 2 separate rooms have been rising inch by inch everyday.
The condo said i needed to call our builders so i called conservatory group (our builder) and they said we're out of warranty but I argued this was an installation defect or faulty installation on their part because hardwood floors after just 4 years shouldn't be rising all over the place. Our condo inspector even said that there was no water damage and it looked like it was installed too tight.
Where can I go to file a complaint and to make sure the builder fixes their mistake.
BTW Conservatory Group is a horrible builder and company - read up on all the reviews and IF YOU'RE LOOKING INTO BUYING A NEW CONDO OR HOME, STAY AWAY FROM CONSERVATORY GROUP. They ranked near the bottom in workmanship, quality, and customer care. I wish my parents would have known about this before they spend all that money.
The condo said i needed to call our builders so i called conservatory group (our builder) and they said we're out of warranty but I argued this was an installation defect or faulty installation on their part because hardwood floors after just 4 years shouldn't be rising all over the place. Our condo inspector even said that there was no water damage and it looked like it was installed too tight.
Where can I go to file a complaint and to make sure the builder fixes their mistake.
BTW Conservatory Group is a horrible builder and company - read up on all the reviews and IF YOU'RE LOOKING INTO BUYING A NEW CONDO OR HOME, STAY AWAY FROM CONSERVATORY GROUP. They ranked near the bottom in workmanship, quality, and customer care. I wish my parents would have known about this before they spend all that money.
Be the change you want to see in this world.