[2001 ZTS]

Broke the accesory belt because the alternator seized, did that and the "10 year service". Made it from the dealer to home, to one soccer game with the kid and the belt had a rip after 20km TOPS. Dealer blammed that on the fact that the plastic cover is missing at the bottom of the pully set; said it was a foreign object that got in and caused the cut.

Funny it's gone 100,000 previous km without it?

Their knowledgable solution, no word of a lie: "we cut the peice off that was flapping around, you're good to go"

Don't tell me for one minute they didn't pry the belt on or used vice grips or something instead of loosening the tensioner.

I demanded a cab (their expense) and said I am coming over NOW. The service rep was conveiniently no longer there when I arrived. It's not over and regardless of the outcome the Focus doesn't go there anymore.

The sort of thing one remembers when it come time to buy a new car.

Oh and $30 for a license plate bulb replacement, as I said this isn't over.

I am going to make them wish they lived in North Bay.