Hi, Guest
02-10-2005, 04:49 AM
Ford Motor Company of Canada, Limited
Ford du Canada LimitÃe
P.O. Box 2000
Oakville, Ontario L6J 5E4
At Ford Motor Company of Canada, Limited (Ford), we care about quality. That's why we pay close attention to all the details that increase your driving satisfaction - even parts of your vehicle you may not be familiar with. This letter is to inform you about a no-charge additional coverage program for one such part.
ADDITION COVERAGE IS HERE FOR YOU.
A component of your vehicle's engine emission control system has recently been improved upon, and Ford would like to extend the long-term benefits of this improvement to you by providing a no-charge additional coverage, program number 02M01.
WHICH PART OF YOUR VEHICLE IS COVERED?
Specifically, this program provides additional coverage on your vehicle's Tube Mounted EGR Pressure Sensor (Part Number 9J460) for an additional 2 years or 40,000 km, whichever comes first. If your sensor (9J460) requires replacement during this period, your Ford or Ford/Lincoln Dealer is authorized to replace it at no charge to you.
WHAT ARE WE ASKING YOU TO DO?
Please keep this letter in a safe place as a reminder. If the sensor (9J460) should require replacement - and your vehicle is within the indicated time and distance limitations - your dealer will replace this part at no cost to you.
IF YOU HAVE ALREADY PAID FOR THIS SERVICE...
If you paid to have this service done before the date of this letter, you may be eligible for a refund. For the refund, please give your paid original receipt for the replacement of the Tube Mounted EGR Pressure Sensor (9J460) to your dealer. To avoid delays, do not send receipts to Ford. Failure of the sensor (9J460) will not have an impact on any other component of your vehicle. Therefore, refunds will only be granted for the replacement of the Tube Mounted EGR Pressure Sensor (9J460).
If you have leased this vehicle to another person or organization, please immediately notify the lessee of this program.
If you require any further assistance, write to Ford Customer Relationship Centre at the address in the letterhead of this letter and be sure to include your vehicle identification number which is shown at the beginning of this letter. If you prefer, call 1-800-565-3673. Please have your vehicle's identification number ready for our representative when you call.
We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program confirms our commitment to your satisfaction with your Ford-built vehicles.
Yours very truly,
FORD MOTOR COMPANY OF CANADA, Limited
Director, Customer Satisfaction
B. Notle
Ford du Canada LimitÃe
P.O. Box 2000
Oakville, Ontario L6J 5E4
At Ford Motor Company of Canada, Limited (Ford), we care about quality. That's why we pay close attention to all the details that increase your driving satisfaction - even parts of your vehicle you may not be familiar with. This letter is to inform you about a no-charge additional coverage program for one such part.
ADDITION COVERAGE IS HERE FOR YOU.
A component of your vehicle's engine emission control system has recently been improved upon, and Ford would like to extend the long-term benefits of this improvement to you by providing a no-charge additional coverage, program number 02M01.
WHICH PART OF YOUR VEHICLE IS COVERED?
Specifically, this program provides additional coverage on your vehicle's Tube Mounted EGR Pressure Sensor (Part Number 9J460) for an additional 2 years or 40,000 km, whichever comes first. If your sensor (9J460) requires replacement during this period, your Ford or Ford/Lincoln Dealer is authorized to replace it at no charge to you.
WHAT ARE WE ASKING YOU TO DO?
Please keep this letter in a safe place as a reminder. If the sensor (9J460) should require replacement - and your vehicle is within the indicated time and distance limitations - your dealer will replace this part at no cost to you.
IF YOU HAVE ALREADY PAID FOR THIS SERVICE...
If you paid to have this service done before the date of this letter, you may be eligible for a refund. For the refund, please give your paid original receipt for the replacement of the Tube Mounted EGR Pressure Sensor (9J460) to your dealer. To avoid delays, do not send receipts to Ford. Failure of the sensor (9J460) will not have an impact on any other component of your vehicle. Therefore, refunds will only be granted for the replacement of the Tube Mounted EGR Pressure Sensor (9J460).
If you have leased this vehicle to another person or organization, please immediately notify the lessee of this program.
If you require any further assistance, write to Ford Customer Relationship Centre at the address in the letterhead of this letter and be sure to include your vehicle identification number which is shown at the beginning of this letter. If you prefer, call 1-800-565-3673. Please have your vehicle's identification number ready for our representative when you call.
We are taking this action as part of our ongoing efforts to maintain owner confidence in our products. We hope this program confirms our commitment to your satisfaction with your Ford-built vehicles.
Yours very truly,
FORD MOTOR COMPANY OF CANADA, Limited
Director, Customer Satisfaction
B. Notle