[reldridge]

I e-mailed Ford complaining of such a small section of Canada, and this is the response... I'm almost tempted to say "stop by my work on the way to Toronto from Montreal..."

Dear Mr. Eldridge,

Thank you for contacting the Ford of Canada Customer Relationship Centre. We received your message sent on 10/7/2009 regarding the Ford Follow the Fiesta Tour.

Ford of Canada is concerned with the satisfaction of all our customers. Your feedback is highly valued by all divisions within Ford of Canada and serves to provide us with insight into areas where we may need improvement.

The Follow the Fiesta Tour is not available in your locations. Please accept our apology for any treatment that fell short of your expectations.

When customers send us constructive comments, you help reinforce our efforts to build the finest automotive products and services in the industry. We have documented your comments for future reference and hope that future experiences with Ford events will outweigh this one.

Mr. Eldridge, Ford of Canada is committed to maintaining a satisfying and long-term relationship with our customers. We would like you to continue to enjoy the many Ford products and services that we have to offer.

If you have any other inquiries or concerns, please feel free to contact us and we will be happy to address them.

Thank you for contacting Ford of Canada.

Sincerely,
Christian
Ford of Canada
Customer Relationship Centre