Hi, Guest
05-08-2010, 01:47 PM
Okay so I get home tonight and looking for ward to tonights hockey action I flick on my TV expecting to see TSN pop up.
Instead I get SFA except the "LAMP" light blinking on my TV (Sony KF50XBR800 I include the model # for a reason)
According to my manual the LAMP light means its new lamp time, now seeing as I was on the same lamp from when I bought the thing in 2003 that was fair.
According to my owners manual I need a XL-2000 lamp. So off I go to the Sony Store @ SQ1. When I get there (and I took my manual with me) I get told the lamp is an XL-2100, okay I figure model changes happen, maybe improvements so I buy the thing.
Guess what happens when I get the thing home? Not only is it the wrong size of housing, the connector doesn't fit and the bulb wattage on the XL-2100 lamp is *higher* than mine.
So I go back there and the sales drone is insistent, saying maybe I need a tech to install it (Installing the bulb ain't rocket science, slide it into position, tighten the screws with the supplied allen key, that I can do
)
So I do a little more digging on line, turns out that the Canadian Sony site doesn't even list the correct bulb as available but the US still does! and the US correctly points out that the bulb the Sony Store sold me here won't even fit my TV at all
In the morning I'm going to go back, show them the print out from the US Sony site and demand my $ back.
Then I have to order from the US site and god knows how long it'll take them to ship it to me
NefCanuck
Instead I get SFA except the "LAMP" light blinking on my TV (Sony KF50XBR800 I include the model # for a reason)
According to my manual the LAMP light means its new lamp time, now seeing as I was on the same lamp from when I bought the thing in 2003 that was fair.
According to my owners manual I need a XL-2000 lamp. So off I go to the Sony Store @ SQ1. When I get there (and I took my manual with me) I get told the lamp is an XL-2100, okay I figure model changes happen, maybe improvements so I buy the thing.
Guess what happens when I get the thing home? Not only is it the wrong size of housing, the connector doesn't fit and the bulb wattage on the XL-2100 lamp is *higher* than mine.
So I go back there and the sales drone is insistent, saying maybe I need a tech to install it (Installing the bulb ain't rocket science, slide it into position, tighten the screws with the supplied allen key, that I can do
)So I do a little more digging on line, turns out that the Canadian Sony site doesn't even list the correct bulb as available but the US still does! and the US correctly points out that the bulb the Sony Store sold me here won't even fit my TV at all
In the morning I'm going to go back, show them the print out from the US Sony site and demand my $ back.
Then I have to order from the US site and god knows how long it'll take them to ship it to me
NefCanuck