01-02-2011, 08:32 AM
Insurance would have only covered $900 for a rental car.
They were on Colony's case about the car but never informed us of them talking to Colony.
State Farm has come through, they got it detailed and dealt with the rear harnesses and Labour. The deal was to cover any other items needed too. Or so they said...
Dec 30
I received a call and the car is ready.
Phoned my father and he said he was just down the road from the Dealership. So he was going to stop in and discuss the details about the car in person. That was done, they deducted $100 and the car was just being taken to be detailed.
So my Father and I showed up around 7pm to pick up the Focus. It was sitting up front by service all shinny and ready to go. Looked well I thought.
Went in and saw Nelson. Started to slap out the $1591.xx we owed for the front harness, couple hours of diagnostics and labour.
So I got the stock key back. (An original one I had to give them in order to use because they broke my aftermarket flip key) Plus I also got a second Key FOB and a second Key from them too. They say they needed two keys to program the car in order to start it.
Anyway, Nelson then told me to mind my fraid throttle cable. It had stuck on when the wash bay employee was pulling the car out. Well I took a look at that and it was my cruise control cable that was damaged. Also if you moved the TB and attempt to get it stuck you need to have it at Wide Open Throttle to have it stuck. So that says the wash bay employee had fun driving my car around the lot...
Also when I put the car in there on November 18th, I was in need of gas. The light was on. When I got in the car Thursday, it had just a little more than empty on the Fuel Gauge, which means they put some gas in my car. Well I assume they put 87OCT in the tank and man did the Focus ever run like crap going home.
So I also found that most of my Gauge lights were out and my climate control lights were out too.
I have an Airbag Gauge Cluster light and a Door A-Jar Gauge Cluster Light out too. Though if you turn the Headlights on. The Door A-Jar light goes out lol. WTF...
Also, my phone needed a charge. I have a brand new Torch right, not a cheap lil device either. I usually plug the phone in first then plug it into the 12volt in the car. Well some reason I just plugged it into the car first. The little LED light didn't light up. 5 seconds after that a loud pop came from it and also a large amount of burning electronics scent too. So that’s another thing to add to the list of damages.
Last but not least, I went to use my rear wiper and yep you know it, that doesn't work either.
So Monday I am going in and having a word with them and making them fix everything that is messed up or half ass’d repaired. If not then I will seek the media and tell them I will make it my job to make sure there is not another car sold here at this Dealership ever again.
They were on Colony's case about the car but never informed us of them talking to Colony.
State Farm has come through, they got it detailed and dealt with the rear harnesses and Labour. The deal was to cover any other items needed too. Or so they said...
Dec 30
I received a call and the car is ready.
Phoned my father and he said he was just down the road from the Dealership. So he was going to stop in and discuss the details about the car in person. That was done, they deducted $100 and the car was just being taken to be detailed.
So my Father and I showed up around 7pm to pick up the Focus. It was sitting up front by service all shinny and ready to go. Looked well I thought.
Went in and saw Nelson. Started to slap out the $1591.xx we owed for the front harness, couple hours of diagnostics and labour.
So I got the stock key back. (An original one I had to give them in order to use because they broke my aftermarket flip key) Plus I also got a second Key FOB and a second Key from them too. They say they needed two keys to program the car in order to start it.
Anyway, Nelson then told me to mind my fraid throttle cable. It had stuck on when the wash bay employee was pulling the car out. Well I took a look at that and it was my cruise control cable that was damaged. Also if you moved the TB and attempt to get it stuck you need to have it at Wide Open Throttle to have it stuck. So that says the wash bay employee had fun driving my car around the lot...
Also when I put the car in there on November 18th, I was in need of gas. The light was on. When I got in the car Thursday, it had just a little more than empty on the Fuel Gauge, which means they put some gas in my car. Well I assume they put 87OCT in the tank and man did the Focus ever run like crap going home.
So I also found that most of my Gauge lights were out and my climate control lights were out too.
I have an Airbag Gauge Cluster light and a Door A-Jar Gauge Cluster Light out too. Though if you turn the Headlights on. The Door A-Jar light goes out lol. WTF...
Also, my phone needed a charge. I have a brand new Torch right, not a cheap lil device either. I usually plug the phone in first then plug it into the 12volt in the car. Well some reason I just plugged it into the car first. The little LED light didn't light up. 5 seconds after that a loud pop came from it and also a large amount of burning electronics scent too. So that’s another thing to add to the list of damages.
Last but not least, I went to use my rear wiper and yep you know it, that doesn't work either.
So Monday I am going in and having a word with them and making them fix everything that is messed up or half ass’d repaired. If not then I will seek the media and tell them I will make it my job to make sure there is not another car sold here at this Dealership ever again.
Currently - 2014 GMC Sierra 1500 SLE 4X4 Work Truck. Needs a Super Charger
2012 F150 Eco Boost Work Truck < Died several times and now it's some farmer problem.
No Longer Sleeping/In Surgery Having A Heart Transplant - 2005 Focus ZX5 Sonic Blue Modified
Sold - 1992 Astro Van CS Sky Blue Stock
Sold - 1994 Excel 2DR HB Teal First Car
2012 F150 Eco Boost Work Truck < Died several times and now it's some farmer problem.
No Longer Sleeping/In Surgery Having A Heart Transplant - 2005 Focus ZX5 Sonic Blue Modified
Sold - 1992 Astro Van CS Sky Blue Stock
Sold - 1994 Excel 2DR HB Teal First Car