[DRyanC]

Well I was contacted by Draw-tite (Cequent group), the sales rep for Ontario called. Draw-Tite did go beyond my expectation, as all I was looking for was some muscle to help me get my money back and an apology. The rep contacted me this morning took my info and story. Then this afternoon he called said he was looking for my address, he ended up down the street. He brought me a hitch, a ball, and a 3 bike carrier, all free. I was impressed and was more than I hoped for. He also said to give him till Monday to work on getting my money back from the reseller. Yay for me! I really whined about this one, it would be nice to see some reprimanding to the store.

DRyanC