[darkpuppet]

Hey folks,

As a few of you folks know, I've been having a helluva hard time getting my convertible top replaced properly after having it cut in a break-in.

The place the dealership had brought it to has done more damage to the car than fixed it seems, and after 4 visits to the dealership, and 20 hours of my time dealing with this, I have to go back for ANOTHER visit to get a missing piece re-installed.

And the top is still not done to my satisfaction. About the only offer of assistance I'm getting from the body shop manager is that the car is fine, and it's not their fault -- it's the way it should be, 'cause the installers told me so. Even when I suggest I should be compensated for my time and gas, I get an indifference that is rather maddening.

So, that being said, I need to get out and find a dealership who can fix it properly. And I'm going to have to pay out of pocket, and then find other ways to recoup the costs.

So anyone know of a decent shop who knows how to install a convertible top properly the 1st (hell, even 2nd or 3rd time)?

Who would normally be above the body shop manager?

can I contact someone directly at Ford who could help me expedite this whole mess?

Seriously, it's been nearly 2 months, and all I can do is admire my new scratches, ripples, and newly exposed weather seal and top framing.

seriously, is this what I can expect when I get a shelby or newer GT?