07-17-2011, 10:57 AM
Steve,
I think you'll have to start seriously preparing to go the small claims court route at this point. Even if your ins. co. tries ducking behind the fact that you insisted on the place for the repairs, the problem still isn't fixed *right*
Because if you do hand the car back at the end of the lease, guess who they'll try nailing for the screwed up top?
As to another dealer, I know some people will laugh at me, but for as long as Dixie Ford has serviced my car, there hasn't been any sort of screw up that wasn't fixed up right when brought to their attention.
They may not be the cheapest, but IMO you get what you pay for.
NefCanuck
I think you'll have to start seriously preparing to go the small claims court route at this point. Even if your ins. co. tries ducking behind the fact that you insisted on the place for the repairs, the problem still isn't fixed *right*
Because if you do hand the car back at the end of the lease, guess who they'll try nailing for the screwed up top?

As to another dealer, I know some people will laugh at me, but for as long as Dixie Ford has serviced my car, there hasn't been any sort of screw up that wasn't fixed up right when brought to their attention.
They may not be the cheapest, but IMO you get what you pay for.
NefCanuck