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Question: Regarding Dealerships
#12
I think we need a section on the site to call out crappy dealerships.

I'll be suing mine in the near future...

Here's the experience I've had with Donway
1) Ordered wrong colour on initial order (wait 3 months extra)
2) Didn't order the wheels I requested until the car came in (wait 1 extra month)
3) Didn't install TPMS in new wheels (wait 2 weeks, and argue that they should pay for it)
4) Didn't size either wheels/tires -- rubbing (wait 3 weeks for fix -- they paid for)
5) Had tint redone 7 times and finally got refunded for continued crappy work (they also broke a line in the rear defroster)
6) Let them change tires after breakin , didn't program TPMS (did it myself) -- they lost locking nut key
7) They ordered new Lugnut key -- wrong one.. .try again.
8 through 22) After car broken into, 14 trips, missing pieces, no followup, damage to car, etc etc etc.

once I get my key to the lug nuts, I'm officially done with Donway Ford... until I get a court date anyways...
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Messages In This Thread
Question: Regarding Dealerships - oldeguy - 11-25-2011, 02:54 AM
RE: Question: Regarding Dealerships - darkpuppet - 12-07-2011, 01:30 AM

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