05-24-2012, 11:02 PM
I wasn't so fortunate, Mystake. The dealership offered me one option. A new one for the same price I could buy a new iMac 27" for and that was it. I asked if a used one would work and they said they don't order used parts unless they can't get new. So I was left to source my own. The replacement PCM is on it's way. Last time I checked it had gone through customs and should be on a truck headed to Toronto.
For all those who wanted to know.....I found out the code that came up on the scan and how they determined the PCM needed to be replaced. I'll just copy a paste exactly the e-mail I received from Planet Ford's Senior Service Advisor :
Code P0132 was present in the PCM, performed approperiate pinpoint
test as per shop manual, pinpoint test concludes, replace PCM. Code
P0132 is for oxygen sensor voltage too high even with o2 sensor
disconnected PCM was reading 1.5 volt for o2 sensor. Once we install
supplied PCM, if any other issues or codes arise, there will be
additional diagnosis and charges required.
So that's how it was decided that my PCM had failed and needed replacing. Too bad Shanahan Ford is a little too far out of my way. Sounds like true customer service to me, not just lip service. Planet Ford is okay if you have a new car and it's under warranty or you have a service plan. They don't seem too concerned about your pocket book when it's on your dime though.
I also did phone Danmax in Mississauga the end of last week sometime, Thursday I think. I wanted to know if they could test my old PCM and fix it but the guy seemed more concerned about how the dealership came to the conclusion that the PCM had failed. He wanted to know the codes etc. He never even let me ask if they could test it. So today I intend to phone and talk to some one there, now that I have the code and diagnostic process. Let's see if they can give me an answer on if they can repair the old PCM or not.
For all those who wanted to know.....I found out the code that came up on the scan and how they determined the PCM needed to be replaced. I'll just copy a paste exactly the e-mail I received from Planet Ford's Senior Service Advisor :
Code P0132 was present in the PCM, performed approperiate pinpoint
test as per shop manual, pinpoint test concludes, replace PCM. Code
P0132 is for oxygen sensor voltage too high even with o2 sensor
disconnected PCM was reading 1.5 volt for o2 sensor. Once we install
supplied PCM, if any other issues or codes arise, there will be
additional diagnosis and charges required.
So that's how it was decided that my PCM had failed and needed replacing. Too bad Shanahan Ford is a little too far out of my way. Sounds like true customer service to me, not just lip service. Planet Ford is okay if you have a new car and it's under warranty or you have a service plan. They don't seem too concerned about your pocket book when it's on your dime though.
I also did phone Danmax in Mississauga the end of last week sometime, Thursday I think. I wanted to know if they could test my old PCM and fix it but the guy seemed more concerned about how the dealership came to the conclusion that the PCM had failed. He wanted to know the codes etc. He never even let me ask if they could test it. So today I intend to phone and talk to some one there, now that I have the code and diagnostic process. Let's see if they can give me an answer on if they can repair the old PCM or not.