[smith21]

well my experiences aren't the greatest. Buying the car, that was good, the sales guy still rememberes mine and my dad's name whenever he sees us and asks us about the focus often. But anytime after that, it's been the shits. They never have what you need, and when you need something, it takes them forever to put it in. As a little bit of an example why i hate my dealership so much is what is happening right now :angry: . Ok, start the story....Well, i get my dad 2 bring the car it this morning, cuase it needs new struts and a new shock (changed the other shock a month ago), so he brings it in, takes their shuttle home, and about 3 1/2 hours later, he get's a call from ford, saying that their must have been a "glitch" in their computer, and they don't have all the parts they need to complete the job. So ok, my dad talkes to them, and the part might not be in for another 3 days...not what i wnat to hear, and the worst part is, they called us a week ago telling us the parts were in, but ok, whatever, they give us a rental because were under extended warranty. Now, he get's home, and tells me i can't drive it, cuase i'm under 21 or whatever the hell the age limit is, so now i'm pissed, i have to drive around our stupid old bus (95 ford aerostar extended). So i'm pissed, but whatever, i just think my dealership is a waste of time and money, so they scored a one, maybe a two if their lucky

My dealer is Cambrian Ford in Sudbury