[ANTHONYD]

DRyanC,May 9 2005, 03:25 PM Wrote:I just got my ZX3 back for the dealer to do the pump recall. I had a full tank. I dropped it off, went to work. I get a call

Ford - we may have problems installing the pump we told you to not have over 1/2 tank
Me - No one told me anything
Ford - I'm sure someone did, if we go ahead you may lose some fuel
Me - again, no one said anything to me, it needs to be done, it's undrivable, engine dies turning corners.

I pick it up, drive away and look at the gauge, there's 3/8 of a tank missing.
I've call other Ford dealers and have yet to receive an answer for what they would do. I also called customer service for Ford of Canada, nobody is of any help. I should have known, I get screwed eveytime I go to Concept, but I only go for warrenty or recalls. So I called to complain to FoMoCo, all they could tell me is "i'll file a complaint". I can't be informed of action being taken or notice that the complaint went out, or anything. 3/8 of a tank is a little excessive. They could have drained the tank first.

Now I have nowhere to complain to, nobody cares!

Even with Aplan prices this is the last ford I'll buy. I like the ZX3 but, I'm stuck with it. It depreciates as fast as I can pay for it, and I would get nothing if I traded it in.

DRyanC
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