[ANTHONYD]

Jaigon,Jun 9 2005, 09:09 AM Wrote:

ANTHONYD,Jun 9 2005, 12:53 PM Wrote:First off.

Call Ford Motor Company. They'll put your name down as an unsatisfied customer. You'll get better treatment from the service manager.

Ask to get the SERVICE MANAGER to check you in for your service. Explain to him that the car has been giving you many many problems and you are becoming digruntled. Let them know that you don't want the car back untill all these things are fixed and running properly.

As for the door latches and other recalls, you can't really get upset about those. They need to be resolved anyway.

Keep a cool head, and call Ford. See if there is anything they can do for you.
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Hey AnthonyD...thanks for the words of wisdom...keeping a cool head...

Service manager ...so for okay...I kept it cool and just explained that they need to rectify the situation to maintain customer loyalty..

Status on the situation...my original dealership will tow my car from dealership i left it at last night...they will resolve the situation. Apparently the technician seems to suspect that it may be a cooler line or something..." poor design" and that it was difficult to put on or something like that.

So the waiting game continues.
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Look at it thhis way. They won't charge you to "find them problem" they'll charge you to fix it.

And at least the car is getting fixed.

Just be polite.