[paolo]

Steve, I know the fustration man. Was this done at Erinwood ford? My parents bought their car there, but NEVER took it there to get serviced. A friend of mine named Jeff, supposedly works as a Mechanic in the service area of that Dealer. I was going to ask him if he can do some work on my car, but after reading this thread, I think we need to fire a letter off to Ford of Canada, and CC it to the Dealership owner, and also send them this URL.