[paolo]

Raine,Jun 28 2005, 04:15 PM Wrote:And I'd do that how, exactly?

"Thank you for calling DIG, you've reached x, can I have you name and dealer code please?"
"Sure it's, x, x"
"Okay, how can I help you?"
"Just want to know the user's name and information for this phone number"
"Um, no?"

I have to supply the cx's name and postal code for them to even talk to me about an account
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Hmm, interesitng. I dont even have a dealer/Rep code, and called in to rogers to check on a number listed on my bill, the CSR must have been new, cus the CSR even checked if it was a number of another customer and even told me what the name was on the numbers account. Are they suppost to do that?