[Raine]

ANTHONYD,Jun 28 2005, 07:15 PM Wrote:Steve:

seriously,

Tell them to keep the car, you don;t want it.


I told you not to buy another Focus. <_<
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Best advice. Of course many of us told you not to buy another one after what happened to the red one...

As for the free rental, I'm sure they could have made a provision whereby it was rented to someone else's name in the family... dunno if it's fair saying they wouldn't give you one. Eitherway, get above the dealership. Reigional managers for service, head office, etc... that's who you need to be speaking with. Always hold the "Well after all the trouble this car has given me, I've decided I don't want it any more and for the amount of my life you've wasted due to incompetence and completely lax approach to customer service, I deserve a buy-back from you at the full value I paid" in front of them... see what they say