[2001 ZTS]

The simple truth is all dealerships suck unless you are able to build a peronal relationship with someone there.

I have an excellent relationship with Subaru of Mississauga since 1996 and have been trying to find a Ford equivalent since 2000. I went through a dozen and thought I had thought I found a good one with Bay Ford Lincoln.

Last Thursday I took the car in for an oil change and at "no charge extra" it included in the package an "inspection" of brakes, tires, fluids etc.

Recomended was:

1. rotating tires
2. rear brake pads

Problems with above:

1. technician did not notice the L-R tire, the one proposed to go up front, was delaminating tread from sidewall so bad that Steelcase is certain it is a 100% recoverable cost warranty item from Falken, so much so the replacement was free and they will recover the cost down the road. It was so obviously falling apart that AnthonyD pointed it out to me at the GTG just one day after Bay Ford Lincoln recommended it should be taken from the rear end and put on a driven axle.

2. I'm not sure how anybody could possibly recommend rear drum work when such an inspection normally involes removing the rear wheel? They can claim to have done so but the problem is..........................







.........................I have not one but two different patterned McGuard spline nuts on each wheel.

I had asked for an oil change only so I left the lugs at home. Any recommended rear drum work was obviously fabricated.

They are all SCAMMERS.

The search continues.