[CanadaSVT]

Having worked at Ford of Canada for over 20 years I've heard it all. Have you contacted the area dealer rep? Have you stormed into Ford of Canada headquarters in Oakville and screamed at the top of your lungs? If not, I would suggest these two steps to be your next options. The squeky wheel really does get oiled first, and it has always worked for me. BTW stay away from Discovery Ford in Burlington, especially the service advisor Frank. He's not sure if they are an SVT dealership, and when he is reminded that they are, he tries to say that the SVT service programs are no longer available anywhere, or change that to not in Canada at least. Then Frank calls me to cry about the shitty grade I gave him. Plus my SVTF had grease everywhere the idiot "mechanic" touched inside and out and oil? stains on both front seats.
Unfortunately you have to go to a dealership for warranty or recall repairs. Otherwise I'd suggest finding a good independent garage.

First, get in touch with your [/B]dealership area rep[B]