[darkpuppet]

I honestly don't know how you guys get such crappy service... do you people walk in acting all tough-as-s**t, or as cocky know-it alls or something? Honestly, anytime I've had a beef with my dealership (first Rowland, now Bay Ford), I explain my case, show whatever proof I have, and they're kind enough to listen to me and address my issues.

I mean, I've been to Donway, Rowland, and Bay, and I'd say that Donway is the only dealership that treated me like some worthless punk... heck, even Bay ford was kind enough to wait on me ordering brake parts, and have no problem dealing with my non-stock supercharger setup, to the point where the service manager went out and bought the 0w30 oil I requested for winter.

I mean stuff happens, and in this case, this is how I see it...

1) wrong parts were ordered.. humans make mistakes, but you should be compensated. You got a rental
2) but you can't drive the rental.. that's because you're under 21..that's not a dealership problem, that's a general rental problem (their insurance won't cover anyone under 21)... try renting a car from ANYWHERE if you're under 21... it won't happen. Hell, lots of rental places won't rent you a car if you're under 25... I only realized this after renting a car 3 times (and driving it) for business!

I honestly hope that we're not storming into dealerships and demanding lincoln service for our entry-level compact cars... otherwise, I could understand why a dealership would never want to deal with focus owners.