Hi, Guest
06-30-2005, 06:29 AM
Sorry to hear about your luck with your SVT.
As somebody who also has felt the sting of the mighty ignorant Ford Motor Company the best place to start your search for some form of restitution is to contact Ford@1-800-565-3673 (FORD) and in a calm voice explain to them what's been going on with your car and the lack of service from your dealer, if that doesn't work walk to your dealer and talk directly to the manager and voice your complaint directly to him and nobody but him and explain to him that if these problems don't get rectified immediately you will never buy a Ford again. The previous action got me squat but got Anthony quite a bit I probably would have been happy with the extended warranty but then again he had more problems with his car than I did.
Since I work so close to Donway anyway I've made it my mission to go and show the sales person that sold me my Focus every new car that my family buys that could have been a Ford, the last time it was when Donway had there huge blowout sale and I went there to get my name pulled off there mailing list, I park my brother's brand new Hyundai Tucson go in talk to the secretary and when I come out there are 2 people looking at the Tucson and strike up a conversation with them they liked the looks of the Tucson and wanted to know where to go have a better look at them as they couldn't find them on Ford's lot so I pointed them across the street to Kingcross Hyundai.
Just remember one thing scoobasteve "the customer is allways right" and you have a right to complain when you're not satisfied with the product that has been sold to you.
Laterz :)
As somebody who also has felt the sting of the mighty ignorant Ford Motor Company the best place to start your search for some form of restitution is to contact Ford@1-800-565-3673 (FORD) and in a calm voice explain to them what's been going on with your car and the lack of service from your dealer, if that doesn't work walk to your dealer and talk directly to the manager and voice your complaint directly to him and nobody but him and explain to him that if these problems don't get rectified immediately you will never buy a Ford again. The previous action got me squat but got Anthony quite a bit I probably would have been happy with the extended warranty but then again he had more problems with his car than I did.
Since I work so close to Donway anyway I've made it my mission to go and show the sales person that sold me my Focus every new car that my family buys that could have been a Ford, the last time it was when Donway had there huge blowout sale and I went there to get my name pulled off there mailing list, I park my brother's brand new Hyundai Tucson go in talk to the secretary and when I come out there are 2 people looking at the Tucson and strike up a conversation with them they liked the looks of the Tucson and wanted to know where to go have a better look at them as they couldn't find them on Ford's lot so I pointed them across the street to Kingcross Hyundai.
Just remember one thing scoobasteve "the customer is allways right" and you have a right to complain when you're not satisfied with the product that has been sold to you.
Laterz :)
1972 Austin Mini | 1989 Mini30 | 2002 Hyundai Santa Fe GLS