[scoobasteve]

So, i have yet to find a division or department of ford that hasnt sucked yet....

Lets see..

Dealerships, Service, Service Managers, Parts Department, Manufacturing, Engineering... ETC.

now the customer relationship center...

I call yesterday (first day off work since ive been having the issues with the car)

I start complaining to the lady... telling her all the issues with the car... dealership etc.
so she takes down my vin. enters it in the computer at the begining of the call. i start complaining how i havent recieved svt service... free rental cars. etc.

she says to me... Sir, your car is a ford focus, it does not qualify for svt service. and we have no record of it being an svt. and therefore is not eligible for svt service...

this is where i snapped on her... dam ridiculous woman... i told her that i didnt buy a $30k car that says SVT on it to be treated like s**t by the dealerships. i didnt buy a regular focus. and i was told there were benefits to being an svt owner. etc. she says well your focus isnt an svt product so why would it be eligible. haha. i now have a request in to talk to the manager. because apparently customer relationship managers dont work after 3 pm.

goddamn ford.