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Fords Customer Relationship Center
#14
SVT ZX3,Aug 4 2005, 07:21 PM Wrote:
scoobasteve,Aug 4 2005, 02:21 PM Wrote:My next move will be to challenge the Director of customer satisfaction to a bout of fisticuffs.

dam bastards... that manager better call me today.
[right][snapback]128031[/snapback][/right]

Sorry Scoob, it's a chick, no TKO for you. :( Seana something. I just got a letter from them yesterday asking about the service I received on my last visit. I'll post tomorrow with her full name, and any other contact info.
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Seana Chadwick - 905.845.2511 - and you'll never get a hold of her. The closest you'll get is to be contacted by "The Executive Office" - which is a euphemism for a special customer service group that intervenes in "serious cases." The best you'll get from them is their phone extension - they won't even give you a mailing address or email address and they won't respond to you in writing.

Good luck, though.
2008 Fusion SEL MTX - DD1 * 2009 Fusion SEL - DD2 * 2007 Focus ZXW - R*I*P * 2004 Focus ZTW CD Silver - sold * 2004 Focus ZTW Black - sold * 2003 Focus ZTW Black - sold * 2001 Focus ZTW Gold - sold * 2000 Focus SE Wagon (ZTW option) - Black - sold * 2000 Focus SE Wagon (ZTW option) - Gold R*I*P

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Messages In This Thread
Fords Customer Relationship Center - ZTWsquared - 08-05-2005, 06:16 AM
Fords Customer Relationship Center - K_OS - 08-06-2005, 05:37 AM
Fords Customer Relationship Center - Raine - 08-06-2005, 09:12 AM

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