Hi, Guest
08-20-2005, 11:41 AM
(This post was last modified: 08-20-2005, 12:16 PM by Oscar The Grouch.)
Sounds like either Globalstar or Infosat...
Anywho, that's the one thing I hate about some suppliers, they have a "customer service" line that you have to call to get help. You never get the same person each time and more than likely they have an accent you can't understand.
Sometimes we have suppliers that are really inflexible and do not wish to negotiate.
We had a supplier that was like this, they didn't have a direct person I could speak with that could help me, plus their local distributor was not able to be flexible with regards to negotiations.
So in the end, we got rid of that supplier and got a new supplier who was:
a ) Local
b ) Better Pricing
c ) More dependable service
d ) Willing to negotiate with any problems that arise
Now all I do is call one guy for all the help and supplies I need. If I have a problem, I talk to him, if not, I speak with the president of the company.
The original supplier essentially lost around $40,000 per month in revenues after that. You'd be surprised the amount of calls I got from that supplier after they were starting to lose business.
Anywho, that's the one thing I hate about some suppliers, they have a "customer service" line that you have to call to get help. You never get the same person each time and more than likely they have an accent you can't understand.
Sometimes we have suppliers that are really inflexible and do not wish to negotiate.
We had a supplier that was like this, they didn't have a direct person I could speak with that could help me, plus their local distributor was not able to be flexible with regards to negotiations.
So in the end, we got rid of that supplier and got a new supplier who was:
a ) Local
b ) Better Pricing
c ) More dependable service
d ) Willing to negotiate with any problems that arise
Now all I do is call one guy for all the help and supplies I need. If I have a problem, I talk to him, if not, I speak with the president of the company.
The original supplier essentially lost around $40,000 per month in revenues after that. You'd be surprised the amount of calls I got from that supplier after they were starting to lose business.
Sold:2001 SE 2.0L SPI w/60mm TB, Steeda Shorty Intake.
Active: 2007 SES Hatch, Motegi MR7 Rims with 215/45ZR17 Michelin Pilot Super Sport Tires, debadged, black painted calipers and drums, RS Knob, CFM Short Throw, Billet E-Brake, CFM Focus pedals, MBRP Exhaust, XCal2, FS Front and Rear Strut Tower Bars, Diamond Plate Floor Mats and Sills, Alpine MP3 Deck, Alpine V-Power 300w Amp, Pioneer IMPP Sub, AlpineType-S door speakers, VF Engineering Rear Motor Mount, F2 RS Spoiler, Tokico D-spec shocks, HTP Cross Brace, EBC Rotors, Hawk HPS Pads, Russell SS Brake Lines, RS Wheel, SVT Blue Seats, Vibrant 2.5" Race Highflow Cat, CFM UDP. Rear SVT bumper to come.
Active: 2005 Jeep Wrangler Unlimited TJ [LJ], Volant CAI, 32" BFG Mud Terrains, and a whole bunch of goodies.
Active: 2007 SES Hatch, Motegi MR7 Rims with 215/45ZR17 Michelin Pilot Super Sport Tires, debadged, black painted calipers and drums, RS Knob, CFM Short Throw, Billet E-Brake, CFM Focus pedals, MBRP Exhaust, XCal2, FS Front and Rear Strut Tower Bars, Diamond Plate Floor Mats and Sills, Alpine MP3 Deck, Alpine V-Power 300w Amp, Pioneer IMPP Sub, AlpineType-S door speakers, VF Engineering Rear Motor Mount, F2 RS Spoiler, Tokico D-spec shocks, HTP Cross Brace, EBC Rotors, Hawk HPS Pads, Russell SS Brake Lines, RS Wheel, SVT Blue Seats, Vibrant 2.5" Race Highflow Cat, CFM UDP. Rear SVT bumper to come.
Active: 2005 Jeep Wrangler Unlimited TJ [LJ], Volant CAI, 32" BFG Mud Terrains, and a whole bunch of goodies.
