09-16-2005, 08:03 AM
scoobasteve,Sep 15 2005, 06:48 PM Wrote:UPDATE!-
So i got another call saying that I'll be responsible for the rental, and inspections . so i told the service advisor that i shouldnt be responsible and i gave him the reasons.. Told me to come in and we can work it out amicably. i insisted that it was their fault, because they ordered the parts, told me it would be serviced. and then wouldnt service it because i had the updated parts. and apparently my wheel bearing noise was caused by my new tires, (even though he heard the noise with the old tires)
well at that point i was told i had to work out the price with the managment. I told him then in these words... Managment will be working out the price with my lawyer.
he said " You gotta do what you gotta do"
10 minutes later, Shop foreman calls back saying
"sir we believe that we have found a problem with the front bearings, they are out of stock and will be replaced tomorrow afternoon free of charge, and your rental and inspections will be taken care of"
assholes... i guess its too little too late though. My dad was supposed to order 3 trucks for his boss for the company, and well i guess theyre going to dodge now...
I hope ford comes in here and reads this stuff..
a big damn you goes out to EVERYONE IVE EVER HAD TO DEAL WITH IN YOUR SHITTY ORGINIZATION..
not meford though, i guess he's allright.
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Sucks yah got shafted scoob but i think yah should try a new dealer maybe, but for the trucks i would still get the ford's. Just go to a new dealer, unless they want 2nd grade trucks b/c dodge trucks are no where ner as good as a ford. I know first hand :lol: Good to see the sevice manager took care of yah though b/c the service advisor sounds like a fackin idiot. No reason to not buy another ford product b/c a dealer facked yah over
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