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TonyDee,Nov 24 2005, 10:02 PM Wrote:E-mail from Ford:

Quote:Thank you for contacting the Ford of Canada Customer Relationship Centre.  We received your message sent on 11/22/2005   regarding Information displayed on the website you have provided.

Ford of Canada does verify information contained on 3rd party websites or offer a technical resource for consumers.  Where you have out lined a change in the technical specification of the Ford Focus,  we recommend reviewing the information with your local Ford dealer.  Inquiries of a technical nature are referred to our dealerships who have the latest Ford publications, certified Technicians and the diagnostic tools and equipment to assist you.

From time to time new vehicle option packages and features are added, deleted or modified.  Decisions to make these changes take into account factors such as market trends, customer demands, engineering advances, and dealership input.  Additionally, amendments advising of changes to features, specifications, and/or repair procedures may be provided to our dealers in the form of Technical Service Bulletins where applicable.

To locate a Ford or Ford-Lincoln Dealership in your area, please visit http://www.ford.ca and select "Locate a Dealer".

My question How does market trends, customer demands, engineering advances, and dealership input cause the deletion of heater ducts?
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Dont worry, they ll word it so it applies to all of the above. Dont give up!!! :D