[scoobasteve]

hmmm...

Bad: Donway ford - bought SVT from them, took it back the next day. headlight housing was leaking. Threw out aftermarket bulbs. When I called the shuttle to pick me up from work, they proceeded to tell me that they don't usually do pickups anymore . after 20 minutes of arguing they said they'd make an exception. Terrible cleanup department.

Bad: Thorncrest Ford. Bought my Zx3 from them. car came in for service the day after i bought it. for shift linkage work. (car wouldnt go into second gear) Car was parked around the side of the dealership for 3 hours (same spot) they handed me the keys, and said that their printer was broken and they could not print me a work order.
the next time i went to a dealership (erinwood) they told me that none of the recalls were done on the car. Terrible Customer Service.

Bad: Whiteoak ford. Told me they couldn't adress my service issues because the ZX3 was almost out of warranty - 56,300km and I hadn't brought it to them previously

Neutral: Sheridan Ford. NON SVT. took car into dealership inspected power steering leak, told me that the car should be fine untill the part came in. Hose blew 2 days later. Dropped the car at erinwood. closest dealership. Sheridan refused to release the part to erinwood.

Neutral: Dixie ford. 56 days to order a part. they ended up ordering the wrong one. car still is not fixed. Adressed other issues in a timley fashion. Good service Manager. Overlooked Modifications. Shuttle Service = Poor.... Closes prior to 5pm
Decent Clean up dept.

Good : Erinwood ford. Sometimes reluctant to fix the car. possibly deaf technicians. Fixed all major problems. Usually Repaired within 1-2 days. when my MAFS went on the Zx3. they reinstalled the factory airbox and replaced the part under warranty instead of blaming the intake. Customer Service = excellent. friendly staff. etc
Car completley Detailed with most recent service