[Fingers]

Crown corporations are subject to PRIVATE policies. Not public. Thus, making them a private corporation whose budget and board of directors is controlled by the government (whether for social development reasons, or otherwise). Your cheque is not being signed by Canada's Treasury. http://en.wikipedia.org/wiki/Crown_corporation

Crown corporations are not subject to the same hiring policies as the Federal Government.

I digress. Sure, call it government if it makes you happy. :rolleyes:

Nevertheless, this is a technical support job. Demonstrate troubleshooting skills, efficient problem solving, people skills, and the ability to make decisions rapidly. Most tech support companies don't care for actual technical skills, they only care about soft skills such as customer service etc. Everything else can be taught. You will be asked scenario questions at the interview such as "A customer is calling in and is VERY angry, what do you do?". The WRONG answer is to tell them to calm down. The RIGHT answer is to empathize with them, and explain that you're on their side and walk them through the solution.

By the way, "Your a dumb s***" has much less of an effect when you use a simple word like "you're" incorrectly.

Good luck in the interview.